Chapter 10

SMALL GROUP COMMUNICATION

- Small group:
    ~ forming groups and click is a natural part of life
     a. purpose
     b. interdependence
     c. organization of rules
     d. self-perception as a group

- An effective group or team contain these qualities:
   ~ specific purpose
   ~ clearly defined roles
   ~ goal directed
   ~ content focused

- stages:
   a. opening
   b. feedforward
   c. business
   d. feedback
   e. closing

- format: round table, panel, Symposium & Symposium-forum

- power:
   ~ legitimate power
   ~ referent power
   ~ reward power
   ~ coercive power
   ~ expert power
   ~ information power

- types:
   a. idea-generation groups
   b. personal-growth groups
   c. information-sharing groups
   d. problem-solving groups
       ~ The six critical thinking hats

Chapter 9

Friends, Lovers and Families

1. Frienship
- interpersonal relationship
- characterized by mutual positive regard: trust, emotional support & sharing interest
- friendship types:
    > the friendship of reciprocity
    > the friendship of receptivity
    > the friendship of association
- development stages of friendship
    a. initial contact & acquaintanceship
    b. casual friendship
    c. close and intimate friendship
- value of friendship can be affected by: culture, gender differences & technology

2. Romantic relationship
- types of love:
    > eros- love that comes out physical attraction, beauty and appearance
    > ludus- represents the thrill of excitement and pleasure seeking, temporary measures
    > storge- represents the act of seeking for love but without passion and emotion
    > pragma- more concern about the benefits that they could gain from the relationship
    > mania- they love the thrill of having love and depressed or worried of having love
    > agape- unconditional love

3. Families
- each family has their own uniqueness and characteristics, but they do normally follow a certain set of rules and criteria, such as:
    > define roles
    > recognition of responsibilities
    > shared history & future
    > shared living space
- type:
    > traditional couples
    > independent couples
    > separate couples
- family and communication:
    a. equality
    b. balanced split
    c. unbalanced split
    d. monopoly

Chapter 7 & 8

INTERPERSONAL COMMUNICATION

Interpersonal communication is communication between sender and receiver; one to another or more than 1 person involved.
The essence of interpersonal communication is through conversations and dialogues.

(a)The conversation process:
1. opening
2. feed forward
3.business
4. feedback
5. closing

(b) Principles of conversation:
1. Principles of turn-taking

     - active exchange of roles of between speakers and listeners

2. Principles of dialogue
     - two person share messages to one another
3. The principle of immediacy
     - consideration the relationship and intimacy of one another, as well as adjusting to the environment and the context.

(c) Everyday conversations:
1. Small Talk
     - we slowly introduce ourselves into a bigger issue or message
     - a bridge to the conversation
     - very culturally based
2. Excuses and Apologies
3. Complimenting
4. Advice

(d) Relationship stages:
1. Contact
     - first stage of relationship
     - people become aware of one another's existence
2. Involvement
     - where people have tighten bonds and engagements with one another
     - at this stage, both testing and intensifying stages take place
3. Intimacy
     - people have a deep and committed relationship with one another at this stage
     - interpersonal commitment and social bonding take place
4. Deterioration
     - other communication factors such as temporal, cultural or societal context weakness the bond with one another.
     - both intrapersonal and interpersonal dissatisfaction become apparent
5. Repair
     - where those affected in this stage is try to work things out with one another
     - intrapersonal and interpersonal repairs take place
6. Dissolution
     - where bonds are broken or returned back to a platonic (before friendship or neutral level)
     - interpersonal and social separation take place

Chapter 6

Nonverbal Communication

Nonverbal communication is communication without words which including gestures, touch, raising your voice, even what style of clothes you wear, how you smell, and so on. It is more about 5 sense.
The benefits of having great ability to use nonverbal communication is you have higher attraction, popularity and psychological well-being and more successful you're likely to be at influencing others.

There are 5 functions of nonverbal messages which are:
1. integrating nonverbal and verbal message
2. forming and managing impressions
3. defining relationship
4. structuring conversation
5. influencing and deceiving
6. expressing emotions

Channel of nonverbal communication