Message is an interaction among the communicators using verbal or non verbal languages.
Verbal message is using words to describe your messages or information to your receiver. Communicator will using suitable word to describe their thoughts and feeling. It can convey effectively to receiver for understanding or agreement.
Non verbal message is using body gestures, slang, facial expressions, sounds, etc to describe your message or information to the receiver.
There are 6 principle of verbal messages:
1. Message meaning are in people
- different people may say different things, but mean the same things or different people may say the same things but different meaning.
2. Message are denotative and connotative
- denotative means word's objective definition or the dictionary meaning
- connotative means a word's subjective or emotional meaning, and it classify to 2 way which is snarl words that used to describe people that are highly negative and purr words that used to describe people that are highly positive.
3. Meaning depend on context/abstraction
- it has classify to culturally influenced and gender influenced.
4. Message vary in politeness
- politeness is universal across all cultures and it may based on type of relationship. The closer the people you with you may be less polite to them.
- Direct messages are usually less polite but indirect message allow people to express a desire without insulting or offending anyone.
5. Messages vary in assertiveness
- communicating assertiveness by describe the problem, state how this problem affect you, propose solutions and confirm understanding.
6. Messages can deceive
- Lying refers to the act of sending message with the intention o giving another person false information.
